About Us

We are a family run business established in 1994, and we are now on the third generation of our family involved in the business. 

  • We are based in Surrey and all our units are made locally. 
  • We are proud to be a British company with a global reach.
  • We sell our water conditioners  all over the world – from Alton to Asia, and the Shetland Isles to Sydney.

Not bad for a small family business!

We are passionate about bringing better water to anyone suffering with hard water, in a cost-effective and easy way.  We believe in excellent customer service – one of the reasons why we offer a 190 day, no quibble, money back guarantee if you are not absolutely thrilled by our water conditioners – and we are happy to help with any questions you may have about our products,  so please do get in touch. 


1. Choose the right WaterImp for your home

Choose your WaterImp based on the size of your home

2. Fit it quickly & easily yourself


3. Say goodbye to your hard water problems and save money!