Terms and Conditions
Order Acceptance and Processing
After placing an order your credit or debit card payment will be processed through GOOGLE checkpoint. As soon as we have received notification of the payment from GOOGLE we will process your order through our system and we will send you an email acknowledging receipt of your order. This email constitutes acceptance by us and at this point a contract is formed between us. We normally despatch the goods within 5 working days, but in the event of a shortage of stock we will still take payment and despatch your order as soon as we have them in stock.
Cancellation of Orders
Should you wish to cancel your order for any reason before despatch please email: firstname.lastname@example.org. If after having tried the unit for 180 days you do not find that it works for you then you may return it to us and we will refund the purchase price of the unit. We do not refund the cost of postage.
Delivery of Goods
We use standard Royal Mail (or equivalent outside the UK) for all deliveries. If an item is received damaged, please contact us immediately by email to email@example.com.
If for any reason expected delivery will exceed 14 days from the date of receipt of order the customer will be informed and given the opportunity to cancel the order.
Without prejudice to the statutory rights afforded to consumers under English law, Water Improvements Ltd™ accepts no liability for any failure to ship products where this results from its inability to do so resulting from acts of god, civil commotion, riots, flood, drought, fire, legislation or other factors outside it’s control, or its decision on reasonable grounds not to do so for reasons of suspicion of credit card fraud or similar, provided that it takes all reasonable steps to notify you within fourteen (14) days of order placement that products will not be shipped as ordered.
In such cases we will not process any payment or will immediately refund any payment made, in full. Pricing Errors
In the event that there is a pricing error on the website then Water Improvements Ltd™ will not be bound to honour any orders made at that price.
190 day moneyback guarantee
If you have tried the unit in accordance with the instructions supplied with the unit and believe that it is not working for you then please contact us. Once we have received the unit back we will refund the purchase price. Note w e do not refund postage is your responsibility to ensure that returned goods reach us in good condition.
Disclaimers and Limitations on Water Improvements Ltd Liability
WITHOUT PREJUDICE TO STATUTORY RIGHTS AFFORDED TO PURCHASERS OF PRODUCTS, THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN “AS IS” BASIS WITH NO WARRANTY, AND IN PARTICULAR, WATER IMPROVEMENTS LTD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. PRODUCTS PURCHASED FROM WATER IMPROVEMENTS LTD ARE WARRANTED IN ACCORDANCE WITH LAW, AND NOTHING HEREIN IS TO BE TAKEN TO EXCLUDE OR RESTRICT ANY RIGHTS, WHICH APPLICABLE LAW GRANTS TO CONSUMERS IN RESPECT OF SUCH PRODUCTS OR SERVICES
EXCEPT AS PROVIDED ABOVE THERE ARE NO OTHER WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND ALL SUCH TERMS ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
All products supplied by Water Improvements Ltd™ come with a 5 year guarantee against manufacturing defects. In the unlikely event of a problem with a unit please contact us at our email address and we will deal with the problem.
If a unit is returned it is tested and if the unit proves not to be faulty when tested then you will be charged a fixed inspection fee of £15.
The Consumer Protection (Distance Selling) Regulations 2000 / Returns Since 31 October 2000 UK consumers now have the right to cancel their order within a “cooling off period”, this “cooling off period” is for 7 working days starting the day after delivery. Cancellation must be in the form of email sent to us at firstname.lastname@example.org.
Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we use GOOGLE checkpoint who will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
You agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
All rights in the site design, text, graphics and other content, interfaces, and the selection and arrangements there of belong to Water Improvements Ltd™. All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Water Improvements Ltd™. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication is strictly prohibited.